Cancellation Policy

Your appointment is reserved specifically for you. To ensure patients receive timely services and to provide the highest quality care, it is important for each patient to attend their scheduled appointment.

We understand that sometimes you need to cancel or reschedule your procedure. If you are unable to keep your appointment and need to reschedule, please notify the surgery center and your surgeon at least 48 hours in advance by calling 571.445.3800.

Cancellations within 48 hours of your procedure or missing your appointment (“no-show”) will result in a $100 cancellation fee from our surgery center. This charge will be your responsibility and charged directly to you, not your insurance company.

This policy helps ensure our team can provide care to another patient if you can’t attend your original time. We may provide an exception to this policy if you miss an appointment due to a medical emergency. The surgery center will determine if an exception is valid on a case-by-case basis.

We reserve the right to decline to schedule procedures for patients who have a demonstrated history of cancellations and / or no-show events. Cancellations/no-show fees will need to be paid before a cancelled appointment can be rescheduled.